Refund policy
At Wiech's, we take great pride in crafting high-quality, handcrafted egg noodles and ensuring they arrive in the best condition. Due to the nature of our products, we are unable to accept returns or provide refunds.
However, your satisfaction is incredibly important to us. If there is an issue with your order, such as receiving the wrong item or a product damaged in transit, please contact us within 7 days of receiving your order. Our team will be happy to assist you and resolve the issue promptly.
We appreciate your understanding and thank you for supporting our small business!
Contact Us:
If you have any questions or concerns, please email us at wiechs@wiechs.com.au or call us at 08 8563 3004
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
Exchanges are not possible.